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Terms of Use

Last updated: October 31, 2026

Please read these Terms carefully. ands is software that operates your computer for you, so these Terms put the responsibility for what it does on the person who uses it, and they limit our liability. By using ands you agree to them. If you do not agree, do not use ands.

1. Who we are and what you agree to

ands (“ands”, “we”, “us”) is operated by Bar Zaken, Israel. These Terms of Use (“Terms”) are a binding agreement between you and us. They cover the website ands.sh and its pages, the ands desktop app, the ands account, billing and AI service, the relay for remote agents, remote approval links, and the andsh developer package (together, the “Service”).

You accept these Terms when you create an account, download, install or open the app, run andsh, connect an agent, approve a request, or otherwise use the Service. Our Privacy Policy is part of these Terms.

If you use ands for an organization, you confirm that you are authorized to accept these Terms for it, and “you” includes that organization.

Sections 5 to 9 and 18 to 21 limit our responsibility and place responsibility on you. Please read them with particular care.

2. Definitions

  • “Agent”: the ands software, together with the AI models it uses, that reads what is on your screen and clicks, types and acts in apps and websites on your computer.
  • “Action”: anything the Agent does or tries to do on your computer or through it, including in any app, website, account or service, whether or not you were asked first.
  • “Approval”: any “yes” you give, on the computer or from a phone link, to a single step, a plan, or a task.
  • “Autopilot”: a mode you turn on yourself in which the Agent acts without asking for Approval.
  • “Remote Agent”: an AI agent, bot or service outside your computer (for example a chat agent or a cloud AI) that you connect to your computer through ands.
  • “Content”: everything you or a Remote Agent send to the Service, and everything the Agent reads, sees or produces, including text, screen descriptions, screenshots, files and results.

3. Who may use ands

You must be at least 18 years old and legally able to enter into a contract. You may not use the Service if the law of the place you are in forbids it, or if you are subject to sanctions that prohibit dealing with us.

You may use the Agent only on computers, accounts and services that you own or are authorized to operate.

4. What ands is, and what it is not

ands is a tool. It carries out instructions on your computer, using your apps, your network and the accounts you are already signed in to. It is not a person, an employee, an agent in the legal sense, or an advisor.

The Agent relies on AI, which can be wrong. Nothing ands says or does is legal, tax, accounting, financial, medical or any other professional advice, and nothing it produces should be relied on without your own review.

We do not promise that any task will succeed, be completed, be completed correctly, or be completed in any amount of time or minutes.

5. You are responsible for everything the Agent does

This is the core of these Terms. Every Action is taken on your behalf, under your instructions and at your sole risk, and as between you and us it is treated as an action you took yourself. This applies whether you typed the request, approved a step or plan, approved from a phone, ran in Autopilot, or a Remote Agent you connected made the request.

An Approval means that you reviewed the step or plan shown to you and authorize it, including its foreseeable results. If you did not read it, do not approve it.

You are responsible for supervising the Agent, for stopping it when something looks wrong (the Stop button and closing the app are always available), and for checking the results of every task before relying on them or sending them on.

You are responsible for everything that happens on your computer and in your accounts while the Agent runs, including to other people’s information you open, and for having the rights and consents needed to let the Agent process it.

Our approval tiers, blocked apps, password protections and other safety features reduce risk. They are not guaranteed, they may not catch every sensitive Action, and you must not rely on them in place of your own judgment and supervision.

6. Autopilot

Autopilot is off by default and only you can turn it on, from your own computer. When Autopilot is on, the Agent does not ask before it acts, including before Actions that cannot be undone, such as sending messages and emails, submitting forms, buying and paying, deleting or changing files and data, installing software, and signing in.

By turning on Autopilot you confirm that you understand this, that you accept all of the risk, and that you alone are responsible for every Action taken while it is on, including Actions you did not expect or intend. We recommend that you do not use Autopilot for tasks involving money, messages to other people, official or legal submissions, or anything you cannot undo.

7. Remote approvals and remote agents

Approval links (ands.sh/ok) let you approve a step from a phone. Anyone who can open your email or your signed-in phone can approve in your name. Keep them secure. Every Approval given from your account is treated as given by you.

A connection link for a Remote Agent is a secret that lets that agent send requests to your computer. Share it only with an agent you trust, and disconnect it as soon as you stop using it. Every request that arrives through your link is treated as your instruction.

Remote Agents are third-party services that we do not control or check. We are not responsible for what they ask for, what they do with information they receive, or their own terms. Requests and results pass through our relay only to deliver them.

8. AI risks you accept

You understand and accept that the Agent and the AI models behind it may, among other things:

  • misunderstand your request, or a page or app, and do something other than what you meant;
  • click the wrong button, type in the wrong field or act in the wrong window, account or tab;
  • make up information, or state wrong information confidently;
  • be manipulated by text it reads, such as an email, web page or document containing hidden instructions (“prompt injection”);
  • classify an Action as less sensitive than it is, or fail to detect it at all;
  • stop in the middle of a task and leave it partly done;
  • behave differently from one time to the next, even for the same request.

9. Things that are entirely your responsibility

  • Money: purchases, payments, transfers, trades, bids, bookings, subscriptions and any other financial transaction, including mistaken, duplicated or unauthorized ones, and fees, charges or losses that follow.
  • Messages: every email, message, post, comment, review, invitation or file the Agent sends, publishes or shares, its content and its recipients.
  • Your data: deletion, overwriting, corruption, moving or loss of files, data, settings or accounts. Keep up-to-date backups before you use the Agent.
  • Official and legal acts: reports, returns, applications, forms, signatures, declarations and submissions to governments, authorities, courts, banks, employers or anyone else, and their accuracy and deadlines.
  • Third-party terms: many websites and services forbid or limit automated access, bots or AI agents. You alone are responsible for complying with the terms of every service the Agent uses for you, and for any suspension, ban, block, claim or loss that follows.
  • Other people’s information: personal, confidential or privileged information of others that appears on your screen or that you ask the Agent to handle.
  • Your computer: the operating system permissions you grant (such as Accessibility) give the Agent broad access. Keep your computer, accounts and devices secure.

10. Acceptable use

You may not use the Service, or let anyone use it, to:

  • break any law or regulation, or infringe anyone’s rights, including privacy, intellectual property and publicity rights;
  • access computers, accounts, systems or data without authorization, or operate a computer that is not yours without its owner’s permission;
  • monitor, track or record other people without their knowledge and any consent the law requires;
  • send spam or unsolicited messages, or manipulate reviews, votes, ratings, ads or engagement;
  • commit fraud, impersonate anyone, or mislead people about who or what they are dealing with;
  • defeat CAPTCHAs, rate limits, paywalls, anti-bot measures or other access controls;
  • create or spread malware, harass, threaten or harm anyone, or produce or share child sexual abuse material or other illegal content;
  • scrape or collect data in breach of a service’s terms or the law;
  • make decisions with legal or similarly significant effects on people (such as hiring, credit or housing) without human review;
  • interfere with, overload, probe or attack the Service, bypass its limits or billing, or share, resell or sublicense your account or access;
  • use the hosted Service (not the open-source code) to build a competing service.

We may investigate suspected misuse, cooperate with authorities, and suspend or end access without notice when we reasonably believe these rules were broken.

11. Your account

You sign in with your email address and a one-time code. Give accurate details, keep access to your email secure, and do not share your account. You are responsible for everything that happens under your account. Tell us right away at legal@ands.sh if you think someone else has used it.

12. Subscription, payment and minutes

The desktop app requires a paid subscription, currently USD 20 per month or the price shown at checkout. Payment is handled by Polar (Polar Software Inc.), which acts as the merchant of record and seller to you. Polar’s terms and policies apply to the payment, including taxes, invoices and payment methods.

The subscription renews automatically each month until you cancel. You can cancel at any time and the cancellation takes effect at the end of the current billing period, unless the law requires otherwise.

Each paid month includes a balance shown as “minutes of work”. Minutes are an estimate. Actual use depends on the AI work each task requires, and we may change how usage converts into minutes. Unused minutes do not roll over to the next month, have no cash value, and cannot be transferred, sold or refunded. When the balance runs out, the Agent stops until the next period or until you add more.

We may change prices or plans. We will tell you at least 30 days before a price change applies to your subscription, and you can cancel before it does.

13. Cancellation and refunds

Refunds are handled through Polar under its refund policy and at our discretion, except where the law gives you a right that cannot be waived.

If you are a consumer with a legal right to cancel (for example under the Israeli Consumer Protection Law, 1981, or the consumer laws of your country), you can exercise it by writing to legal@ands.sh. We will refund what that law requires, less any amount the law allows us to keep, including for the service and minutes already used.

14. The free developer tool (andsh) and open source

andsh and the ands source code are open source under the Apache License 2.0, and the agent-desktop engine is licensed by its own authors under the Apache License 2.0. Those licenses govern your use of the code, including its “AS IS” terms and disclaimers. These Terms govern the hosted Service, including the relay and the account service, and apply in addition whenever you use andsh.

With andsh you choose and run your own AI agent and model provider, under their terms and at your cost. We do not control your agent, its model or what it asks for, and everything in Sections 5 to 9 applies to it in full.

Free parts of the Service, such as the relay for developers, may be limited, changed or stopped at any time.

15. Third-party services

The Service relies on third parties, including third-party AI providers, hosting, database, email and payment providers, and it works inside apps and websites run by others. We are not responsible for third-party services, their availability, their content, or their terms and policies, which apply to you.

16. Intellectual property and your content

The ands name, logo, website, designs and the hosted Service belong to us or our licensors, except for the open-source code under its licenses. These Terms do not give you any right to our trademarks.

Your Content stays yours. You give us a worldwide, non-exclusive, royalty-free license to host, copy, transmit and process it only as needed to run, secure and support the Service, including sending it to third-party AI providers. You confirm that you have the rights needed to grant this license.

To the extent the law allows, you own the output the Agent produces for you, but we make no promise that output is unique, accurate or free of third-party rights. If you send us feedback or ideas, we may use them freely and without obligation to you.

17. Changes, availability, suspension and termination

We may change, add or remove features, limits and supported apps or systems, and we may suspend or stop all or part of the Service, with or without notice. The Service may be unavailable, slow or interrupted.

You may stop using ands at any time. We may suspend or end your access if you breach these Terms, if we must for legal or security reasons, or if we stop offering the Service. If we end a paid subscription for reasons other than your breach, we will refund the unused part of the current paid period.

Sections that by their nature should survive (including 5 to 9, 16 and 18 to 23) survive the end of these Terms.

18. No warranty

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND EVERYTHING THE AGENT DOES OR PRODUCES ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITH ALL FAULTS AND WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, SECURITY, AND THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT DATA WILL NOT BE LOST.

You use the Service at your own risk. You alone are responsible for any damage to your computer, accounts or data, and for any loss, that results from your use of it.

19. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER WE NOR OUR OPERATORS, AFFILIATES, SUPPLIERS OR LICENSORS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, DATA, OR ACCOUNTS, OR FOR THE COST OF SUBSTITUTE SERVICES, ARISING FROM OR RELATED TO THE SERVICE OR ANY ACTION, EVEN IF WE WERE TOLD THEY WERE POSSIBLE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR ANY ACTION, INCLUDING ANY ACTION YOU APPROVED, ANY ACTION TAKEN IN AUTOPILOT, AND ANY ACTION REQUESTED BY A REMOTE AGENT, OR FOR ANY FINANCIAL TRANSACTION, MESSAGE, DELETION, SUBMISSION, OR BREACH OF THIRD-PARTY TERMS THAT RESULTS FROM ONE.

IN ANY CASE, OUR TOTAL LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICE IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU ACTUALLY PAID FOR THE SERVICE IN THE THREE (3) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) USD 20.

These limits apply to every theory of liability, including contract, tort, negligence and statutory claims, and even if a remedy fails of its essential purpose. They do not limit liability that cannot be limited by law, such as for fraud or intentional harm.

20. Indemnification

You will defend, indemnify and hold harmless us and our operators, affiliates and suppliers from any claim, demand, loss, damage, fine, cost or expense (including reasonable legal fees) arising from or related to: your use of the Service; any Action, including in Autopilot or requested by a Remote Agent; your Content; your breach of these Terms or of any law; your breach of any third party’s terms; or your infringement of anyone’s rights. We may take over the defense of any such claim, and you will cooperate with us.

21. Time limit for claims

To the extent the law allows, any claim related to the Service must be filed within one (1) year after the event giving rise to it, or it is permanently barred.

22. Governing law and courts

These Terms and any dispute related to the Service are governed by the laws of the State of Israel, without regard to its conflict of laws rules. The competent courts in Tel Aviv-Jaffa, Israel have sole and exclusive jurisdiction, and you consent to it. We may still seek an injunction or other urgent relief in any court.

To the extent the law allows, disputes will be resolved individually and not as a class, collective or representative action.

If you are a consumer, nothing in these Terms takes away rights that the mandatory law of your country of residence gives you and that cannot be waived by agreement.

23. Changes to these Terms

We may update these Terms. The date at the top shows the latest version. If a change is significant, we will tell you by email or in the app before it takes effect. Continuing to use the Service after a change takes effect means you accept it. If you do not accept it, stop using the Service and cancel your subscription.

24. General

These Terms and the Privacy Policy are the entire agreement between you and us about the Service. If any part is found unenforceable, it will be enforced to the maximum extent possible and the rest stays in effect. Not enforcing a right is not a waiver of it. You may not transfer these Terms without our written consent, and we may transfer them, including as part of a sale or reorganization. We are not liable for delays or failures caused by events beyond our reasonable control. We may send you notices by email or in the app.

These Terms are written in Hebrew and English. If the versions differ, the Hebrew version governs.

25. Contact

Questions, notices and legal requests: legal@ands.sh.

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